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What to look for in a professional cleaning company

If you’re responsible for sourcing the cleaning company for your business, you want to get it right!

As well as the risk of being disappointed by a grubby workplace, employing the wrong cleaning company could potentially leave you out of pocket, pressed for time, and even make your staff ill.

So how do you know which company is the right one? We’ve been in the cleaning industry for years, so we know what’s really important when it comes to commercial cleaning.

Here are our top priorities to look out for when hiring a professional cleaning company:


A professional approach

As with many industries, if you see that a company and its team take pride in their approach to the job, this tends to mean that you’ll get a good result.

By choosing a commercial cleaning company that feels professional, you’re generally more likely to have a team that is easy to deal with, and gets the job done to a high standard.

Communication is another key marker of professionality – you ideally want a cleaning team who are easy to get hold of, pleasant to deal with, and professional at all times. No one wants to be chasing invoices, or surprised by an unexpected cleaning visit!

Not only does this mean that the relationship is easier for you to manage, but in a workplace it’s also important that the people you work with align with your own values – so consider choosing a cleaning team that feels like a natural fit for your own business expectations. You can read more about our values here.


Industry experience and up-to-date training

A cleaning company with good commercial experience is important, but it’s also worth checking that this experience is supported by recent training for all cleaning staff.

With regulations, cleaning chemicals and equipment changing regularly, it’s important that the people cleaning your workplace know exactly what to do to keep things clean and safe. In addition to cleaning equipment, it’s also reassuring to know that your cleaning provider is aware of safety standards relevant to your workplace, like data protection.

Investment in training is a positive sign that the cleaning company is dedicated to giving you a high quality service, as well as supporting their own team with ongoing development.


House domestic cleaning (kitchen)People that you love to work with

To run a successful cleaning company, you need a reliable and hard-working team of cleaners. This is important to consider when hiring a new commercial cleaning firm; it’s likely that you’ll get to know your workplace cleaners if they operate during your working hours, so it’s always much more enjoyable if they’re friendly and approachable.

Hiring great cleaners also tends to mean a better retention rate, so your cleaning team become more experienced, and more familiar with the workplaces they are cleaning.

At The Fine Cleaning Company, we pride ourselves on working with a skilled and personable team of cleaners, so you can rest assured that your experience will be a great one. You’ll get to know your dedicated point of contact, and we aim to build a positive working relationship with each of our clients.


On time, every time

When you’re running a business, you need things to be reliable! We understand that when you’re hiring a professional cleaning company, you need them to arrive as planned, and let you know if anything is going to change.

Equally, you need a cleaning company to be flexible with their schedule, to adapt to your own business needs. No one wants a noisy hoover going off in the middle of that all-important meeting!

A great commercial cleaning company will work with you to create a cleaning schedule that works for your company hours and schedule – as well as being on hand should any cleaning emergencies occur.

Not only do we aim for a reliable service with great communication, we also aim to deliver a high quality clean each and every time, so that you can depend on The Fine Cleaning Company whenever you need us.


Specialist commercial cleaners

Cleaning a workplace is very different to cleaning houses; there are additional regulations to be aware of, different hours to work around, and of course the scale… cleaning a multi-story office block requires much more time and resources than cleaning the average home.

Ideally, your commercial cleaning company will be experienced in your industry or type of workplace, so that your clean can be tailored to your specific needs. You may need specialist services, such as CQC compliance in a healthcare setting, or awareness of cleaning around sensitive electrical equipment if you work in an IT space.

For this reason, it’s a good idea to ask your potential new cleaning company about which types of workplace they currently clean, to check their experience in your sector.

A good cleaning company will be happy to tailor their service to meet your needs, as there’s no one-size-fits-all approach to cleaning. No matter what industry you’re in, your cleaning company should be dedicated to ensuring that you’re left with a workplace that is clean, safe and sparkling.


Check the references

When it comes to trusting a company, reviews speak for themselves. As more of us are now used to checking online reviews before we buy, whether it’s TripAdvisor for attractions or Google reviews for restaurants, so it makes sense to check our a cleaning company’s online profile before you commit.

Getting references from existing clients is a great way to judge their abilities, and asking your local connections for their cleaning company details usually leads to a successful partnership.

At The Fine Cleaning Company, we have a happy history of delivering a first class cleaning service for our clients. If you’d like to hear their thoughts, you can read more reviews here.


Immaculate attention to detail

The best professional cleaning companies will take pride in their work… including all of the little details!

When it comes to cleaning a workplace, we know that the little things matter just as much. By choosing a cleaning company that follows a set checklist, you can be sure that each area of your workplace is getting the attention is deserves.

At The Fine Cleaning Company, we pride ourselves on our attention to detail, making sure that you get a high quality clean every time – so you can feel secure in the knowledge that you have chosen the best professional cleaning company for your workplace.


If you’d like to see how hiring a professional cleaning company can make your working life easier and safer, get in touch today to arrange a cleaning quote.

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